Patient Account Representative- Hybrid / Remote

UHS • Stuart, FL

2h • Hybrid

About The Position

Coral Shores Behavioral Health, a subsidiary of UHS, is a beautiful, 80-bed adolescent and adult Baker Act receiving facility, which is located in sunny Stuart, Florida. Our professional staff provide high quality, individualized care to uniquely fit the intensity and severity of each patient’s needs and offer a continuum of mental health and addiction services in a confidential, caring environment that promote crisis resolution, positive self- awareness, personal growth and problem-solving. Coral Shores is open 24 hours a day, seven days a week.

Position Summary:
The Patient Accounts Representative -is responsible for manage assigned patient accounts from discharge to final disposition. Bills account to third party insurances; Follows up with insurers and payors on respective balances.
Accurately bills accounts on a daily basis utilizing claims submission software and database.
Posts cash on a rotation basis with other patient representatives.
Completes collection calls to both third party carrier and the guarantor
Reviews credit balances and prepares an accurate and documented refund request for review by the Business Office Director.
Reconciles patient balances and prepares an accurate and documented adjustment form for review by the BOD of any additional contractual or other adjustments to be posted.
Follows up on the status of denials and appeals.

Requirements

• High School diploma or equivalent
• 1 year of billing, patient accounts, and A/R experience in a healthcare setting.
• Computer skills
• The ability to multi-task
• The ability to problem-solve

Nice To Haves

• Associates' degree preferred
• Experience in behavioral health preferred

Responsibilities

• Manage assigned patient accounts from discharge to final disposition.
• Bill account to third party insurances.
• Follow up with insurers and payors on respective balances.
• Accurately bill accounts on a daily basis utilizing claims submission software and database.
• Post cash on a rotation basis with other patient representatives.
• Complete collection calls to both third party carrier and the guarantor.
• Review credit balances and prepare an accurate and documented refund request for review by the Business Office Director.
• Reconcile patient balances and prepare an accurate and documented adjustment form for review by the BOD of any additional contractual or other adjustments to be posted.
• Follow up on the status of denials and appeals.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED