Patient Account Representative Level I - On Site - Not Remote
Active/Balanced Healthcare Receivables LLC•Nashua, NH
•$17 - $19•Onsite
About The Position
At AHR, we serve our clients so they can heal theirs. Join our dedicated team in Nashua, New Hampshire, where you'll play a vital role in helping healthcare providers and first responders while enjoying outstanding benefits and job security. Established in 2007 | Privately Owned | Excellent Regional & National Client Base. This is a full-time position with exceptional benefits.
Requirements
- ATTENDANCE IS CRITICAL - Reliable team members who honor their committed schedule
- Medical office experience (preferred) OR strong customer service background
- Exceptional customer service and communication skills
- Proficiency with Microsoft Office (Excel, Word, Outlook) and database systems
- High school diploma or equivalent
- Detail-oriented with strong organizational skills
- Team player with a positive attitude
- Honest, authentic, and hardworking
- Empathetic approach to patient interactions
- Willingness to learn and grow
- Professional phone manners
- Excellent attendance and the ability to work your full committed schedule
Nice To Haves
- Medical office experience
Responsibilities
- Handle inbound calls and make courtesy outbound calls
- Negotiate payment plans and resolve outstanding balances
- Assist patients with insurance-related questions
- Maintain detailed documentation of all communications
- Follow HIPAA, company, state, and federal regulations
Benefits
- FREE Virtual Healthcare (all employees) for you and your entire household through AllyHealth
- Primary care, urgent care, dermatology, mental health services
- Scheduled therapy, psychiatry visits, life coaching
- ZERO co-pays - completely free to employees
- Employee Assistance Program - free counseling and support for you and family
- Health Insurance – Anthem BCBS with 3 plan options (company covers up to 55%)
- Dental - Delta Dental ($2,000 annual coverage)
- Vision - EyeMed coverage
- Short-Term/Long-Term Disability & Life Insurance - Principal plan with guaranteed acceptance at initial eligibility date - fully portable plan
- Paid Birthday Off
- 3 Weeks PTO - accrued bi-weekly
- Paid Holidays
- 401(k) Plan - 100% employer match up to 4% of salary (100% vested immediately)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
