Patient Account Representative - GS9069

Oklahoma State UniversityTulsa, OK
Onsite

About The Position

Primary responsibility is to review, research and follow through all insurance denials from assigned WQ or assigned by department administrator. PAR is responsible for navigating payer portals, learn claim adjudication rules and reimbursement policies that result in services rendered are fully reimbursed per contract and payer guidelines.

Requirements

  • High School/GED (degree must be conferred on or before agreed upon start date)
  • Computer knowledge
  • Customer service skills
  • Phone etiquette
  • Organization skills
  • Ability to meet deadlines
  • Understand patient demographics
  • Research accounts
  • Multi-tasking skills

Nice To Haves

  • Vocational/Technical Insurance/billing collections experience in a medical setting
  • Knowledge of payor resources
  • Knowledge of payor portal
  • Knowledge of claim issues
  • Knowledge of ICD-10
  • Knowledge of CPT coding
  • Technical training in the medical billing/collections field
  • ICD-10 Knowledge
  • CPT Coding Certificate

Responsibilities

  • Review, research and follow through all insurance denials from assigned WQ or assigned by department administrator.
  • Navigate payer portals.
  • Learn claim adjudication rules and reimbursement policies.
  • Ensure services rendered are fully reimbursed per contract and payer guidelines.
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