PATIENT ACCOUNT REPRESENTATIVE - ELLISVILLE OB/GYN

South Central Regional Medical Center•Laurel, MS

1d•Hybrid

About The Position

The Patient Account Representative (PAR) is responsible for verifying insurance eligibility and benefits, securing financial agreements, and providing front-desk services across all South Central OB/GYN clinic locations. This position also fulfills the responsibilities of the Patient Experience Specialist. While the PAR will be assigned a primary clinic location, they may be required to rotate to other South Central OB/GYN clinics based on staffing and operational needs, at the discretion of the Clinic Manager.

Requirements

2+ years of previous healthcare administrative experience
Must be able to type 30 wpm
Ability to read, write and understand verbal and written instructions
Basic computer skills
Working knowledge of insurance plans and eligibility verification processes

Responsibilities

Schedule appointments accurately over the phone and in person according to facility policy
Register patients accurately and timely
Check-in/Check-out patients accurately
Verify and update patient information
Collect co-pays, surgery and OB deposits, and past-due balances
Post charges and payments accurately to the correct patient account
Manage daily cash drawer and complete daily balancing report
Answer incoming calls in a timely and professional manner
Maintain strict patient confidentiality in compliance with HIPAA guidelines
Calculate OB estimates based on insurance benefits
Meet with each new OB patient to discuss deposits and payment schedules
Obtain patient signature on OB payment agreement forms
Maintain and update OB deposit files accurately
Verify insurance coverage for appointments scheduled the next day
Perform other duties as assigned; management retains the right to modify responsibilities at any time