Patient Account Representative - Pain Management Clinic

University of Mississippi Medical Center • Jackson, MS

2d • Onsite

About The Position

This is an introductory-level position within the Pain Management Clinic Support Staff at the University of Mississippi Medical Center. The role involves performing patient financial service functions, including scanning, filing, receiving and reviewing correspondence, handling third-party and patient billing, and resolving billing inquiries. The primary goal is to ensure the financial success of the University of Mississippi Medical Center through diligent work and attention to detail.

Requirements

• High school diploma or GED
• One (1) year of related revenue cycle experience
• Basic knowledge of medical claims processing.
• Ability to maintain confidentiality.
• Good verbal and written communication skills.
• Maintains professional standards.
• Effective organizational skills.
• Basic computer skills, including but not limited to proficiency in Microsoft Word and Excel, and basic data entry.
• Basic knowledge of medical terminology.
• Basic knowledge of revenue cycle functions.
• Ability to pay attention to detail.
• Ability to maintain a professional appearance and attitude.
• Ability to read, write, type, and follow oral and written directions.
• Ability to work independently to effectively and efficiently perform assigned duties.
• Good interpersonal communication and organizational skills.
• Proven ability to work effectively with others.

Nice To Haves

• Knowledge of ICD-10/HCPCS/CPT coding
• Basic knowledge of third-party insurance and government insurance plans

Responsibilities

• Engages in core revenue cycle functions such as, billing, claims filing, data entry, charge entry, insurance follow up, denial management, payment posting, customer service, and billing records review.
• Maintains strict confidentiality and adheres to all HIPAA guidelines and regulations.
• Complies with policies, processes and department guidelines for assigned revenue cycle duties.
• Prepares and submits clean claims to insurance companies either electronically or by paper in an accurate, timely and compliant manner.
• Processes assigned reports, worklists, and patient accounts with high accuracy and attention to detail.
• Collaborates with management and co-workers in an open and positive manner.
• Communicate with patients regarding their accounts, answer billing questions, and provide information on payment options.
• Verify patient insurance coverage and benefits, and coordinate with insurance companies to resolve any discrepancies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED