Patient Account Representative - PB

UR Thompson HealthTown of Canandaigua, NY
$19 - $23Hybrid

About The Position

This is a full-time position with day shifts. Remote/hybrid work is available after the employee is fully trained, at the manager's discretion. The employee must reside in New York or Pennsylvania. The main function of this role is to independently monitor and control accounts receivables of third-party payers, review daily registration/referral processes, run AR reports, reconcile accounts, and communicate/resolve issues with internal and external customers regarding payer-specific requirements. The role also requires maintaining knowledge of payer regulations and submission/remittance procedures.

Requirements

  • High School Diploma or GED required.
  • Excellent public/patient relations and communication skills.

Nice To Haves

  • Associate's Degree preferred.
  • Medical terminology desired.
  • ICD-9/10 CPT coding experience is strongly preferred.
  • 2 to 3 years of previous medical billing experience is preferred.
  • Familiarity with all forms of payer claims by paper and electronic media is preferred.
  • Skills in using Mainframe, Excel, and Word preferred.

Responsibilities

  • Independently monitors and controls accounts receivables of third-party payers.
  • Reviews daily registration/referral processes within own payer area and coordinates with appropriate departments when necessary.
  • Runs AR reports from monitoring of specifics.
  • Reconciles accounts timely and accurate.
  • Communicates and resolves issues with internal and external customers regarding payer-specific requirements in registration, referrals, charges, and coding affecting the submission and payment of professional claims.
  • Maintains knowledge of payer regulations and all manual and electronic procedures in submission and remittances.
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