Patient Account Representative I

SSM Health • Fond du Lac, WI

6d • Hybrid

About The Position

It's more than a career, it's a calling. WI-SSM Health at Home Fond du Lac Camelot Worker Type: Regular Job Highlights: This position offers a hybrid work arrangement and requires candidates to be within commuting distance of Fond du Lac, Wisconsin. If you are detail-oriented, self-motivated, and possess strong organizational and communication skills, we encourage you to apply. Schedule: Full Time. Monday-Friday, 8am - 4:30pm Job Summary: Responsible for processing patient accounts. Duties may include one or more of the following: processing insurance payments, following up on denied claims, and resolving credit balances. Typically works in no more than two functional areas.

Requirements

• Experience with hospital insurance, patient accounts and denied claims strongly preferred.
• High School diploma/GED or 10 years of work experience

Nice To Haves

• detail-oriented
• self-motivated
• strong organizational and communication skills

Responsibilities

• Processes the insurance component of a patient's obligation using the third party claims processing and payment rules.
• Bills claims appropriately.
• Follows up on denied claims by performing appeals and denial recovery procedures.
• Works denied claim lines and no response claims to resolve outstanding accounts.
• Analyzes credit balances on patient accounts and resolves.
• Responds to refund request letters from insurance carriers.
• Performs other duties as assigned.

Benefits

• one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE)
• instant access to their earned, unpaid base pay (fees may apply) before payday
• upfront tuition coverage through FlexPath Funded for eligible team members

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED