Patient Account Representative Assistant

Vantage Radiology • Federal Way, WA

1d • Onsite

About The Position

This position is responsible for supporting our Patient Account Representatives in resolving outstanding accounts and providing excellent customer service to our patients. Some knowledge of medical insurance billing processes is preferred. Qualified candidates will have solid organizational abilities and strong customer service skills.

Requirements

• High school diploma or equivalent
• 2 years of previous data entry experience is required
• Experience with program applications including Windows
• Must have strong organizational skills and a high degree of accuracy
• Must be able to work in a fast-paced work environment
• Must be able to meet multiple deadlines consistently
• Must have a great attendance record
• Excellent customer service and communication skills

Nice To Haves

• Some knowledge of medical insurance billing processes is preferred
• Solid organizational abilities
• Strong customer service skills
• Knowledge of medical terminology preferred
• 1 year of previous office experience is preferred
• Experience with Epic preferred
• Proficiency in Excel preferred

Responsibilities

• Filing claims to primary and secondary payers
• Contacting insurance companies to verify medical insurance coverage
• Responding to patient and insurance inquiries
• Researching and resolving outstanding accounts
• Posting incoming insurance mail to patient accounts
• Answering incoming customer service calls
• Communicating professionally with patients, insurance companies, and facility personnel

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED