Patient Account Rep

HENDRY COUNTY HOSPITAL AUTHORITY • Clewiston, FL

1d • Onsite

About The Position

Under the direction of the Patient Financial Services Director, this position is responsible for insurance billing and collection procedures including timely submission of claims, and providing proactive follow up of unpaid insurance claims. This position is responsible for review and corrections of payments, partial payments, contractual adjustments and denials until the account is deemed resolved. Further, this position will provide account review assistance to patients, auditors, performance improvement reviews, and other approved customers as needed.

Requirements

• High School Graduate or GED equivalent from a department of education accredited program required.
• Minimum of two years previous healthcare registration, billing, or front office experience of medical billing certification preferred.
• Strong customer service skills and ability to organize and multi-task while working in a high-volume work environment required.
• Demonstrated knowledge of IT systems, technology and proficiency in the use of web-based programs and Microsoft Office suite of products including Outlook and Excel required.

Nice To Haves

• Previous experience with insurance eligibility and verification of co-pays, deductibles and co-insurance preferred.

Responsibilities

• Timely submission of claims
• Proactive follow up of unpaid insurance claims
• Review and corrections of payments, partial payments, contractual adjustments and denials until the account is deemed resolved
• Provide account review assistance to patients, auditors, performance improvement reviews, and other approved customers as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED