Patient Account Rep

CHI St Vincent Hot Springs • Hot Springs, AR

1d • $16 - $22

About The Position

The Patient Account Representative prepares and processes superbill charges and payments and maintains accurate financial records. The role includes posting charges and payments to patient accounts and scheduling daily appointments to support patient billing and clinic operations. The representative also handles phone calls and account-related mail, answers patient questions, works with a billing agency to collect past-due balances, files correspondence in patient records, and investigates patient problems and complaints to identify causes and solutions.

Requirements

• High school graduate or GED.
• Attention to detail in financial transactions and commitment to accuracy and efficiency in patient account management.
• Organizational skills for scheduling.

Nice To Haves

• One year of medical clinic experience preferred.

Responsibilities

• Prepare and process superbill charges and payments.
• Post charges and payments to patient accounts accurately.
• Schedule daily appointments.
• Answer phones promptly and courteously.
• Respond to mail regarding account inquiries.
• Answer patient questions.
• Work one on one with a billing agency to actively collect past-due balances.
• File all correspondence in patient records.
• Research patient problems and complaints to identify causes and solutions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED