Patient Account Registrar

Prime Healthcare•Chicago, IL

3d•Onsite

About The Position

The Patient Account Registrar is responsible for interviewing patients or their representatives to gather demographic and insurance information. This includes securing eligibility, benefits, and necessary authorizations. The role involves close collaboration with various parts of the Admitting department, including PBX operator functions and reception areas. The registrar must be proficient in operating a computer for data input and retrieval, and capable of communicating effectively with diverse patient populations, from neonatal to geriatric, using age-specific techniques. Maintaining proficiency in medical terminology is also required. Additionally, the position may involve completing special projects or other assignments within specified timeframes.

Requirements

Effective written and verbal communication skills
Ability to multi-task, prioritize needs to meet required timelines
Analytical and problem-solving skills
Customer Services experience required
High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)

Nice To Haves

Previous hospital experience as an admissions representative preferred
Knowledge of medical terminology preferred

Responsibilities

Interview the patient or his/her representative to obtain patient demographics
Secure insurance information, eligibility, benefits and authorizations as applicable
Work closely with all facets of the Admitting department including PBX operator function and reception areas
Operate a computer to input and retrieve data
Communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics
Maintain proficiency in medical terminology
Complete special projects or other assignments in a specified timeframe