Patient Account Registrar - Admitting

Prime Healthcare•San Dimas, CA

1d•Onsite

About The Position

San Dimas Community Hospital is a 101-bed facility committed to serving the community with personalized, high-quality care. We offer a full range of comprehensive services and have received multiple awards for our quality and patient safety. Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community. This is a fast-paced work environment in which you can take pride in serving an underserved community. Come join a team of dedicated healthcare workers! San Dimas Community Hospital is nationally recognized, locally preferred, and community focused.

Requirements

Customer Services experience required.
High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)
Effective written and verbal communication skills.
Ability to multi-task, prioritize needs to meet required timelines.
Analytical and problem-solving skills.

Nice To Haves

Previous hospital experience as an admissions representative preferred.
Knowledge of medical terminology preferred.

Responsibilities

Interviews the patient or his/her representative to obtain patient demographics.
Secures insurance information, eligibility, benefits and authorizations as applicable.
Works closely with all facets of the Admitting department including PBX operator function and reception areas.
Must be able to operate a computer to input and retrieve data.
Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics.
Maintain proficiency in medical terminology.
Special projects or other assignments may be given with expectations to be completed in a specified timeframe.