Patient Account Coordinator (PAC)

Advanced Health Care of Overland Park•Overland Park, KS

4d•Onsite

About The Position

Advanced Health Care (AHC) is an innovative health care company focused on delivering 5-star services and exceptional patient outcomes. AHC operates short-term transitional rehabilitation facilities, home health care agencies, and hospice services throughout the country. A SNF Patient Account Coordinator ensures that services provided to patients will be reimbursed and assists the Administrator in the majority of back-office duties.

Requirements

Knowledge in Microsoft Word and Excel
Ability to read, research, and route correspondence to appropriate parties
Experienced in all facets of running an office, i.e., accounts payable, accounts receivable, payroll, reporting, etc.
Proficient in mathematical, verbal, written, and computer skills, as well as reasoning ability
Excellent communication, organization, and follow-up skills
Ability to handle multiple assignments simultaneously
Attention to detail and the ability to work independently
A minimum of 1- 2 years of medical office experience required.
Experience in Billing, Insurance Authorizations, and Insurance Verification.
Regularly required to walk, sit, stand, bend, reach, lift, and move about.
Ability to communicate effectively, both orally and in writing.

Nice To Haves

Knowledge of skilled nursing facility operations preferred.

Responsibilities

Verify eligibility and benefits via phone and online portals for a variety of insurances and Medicare
Complete intake of new patient admissions in EHR software
Track, manage, and collect all co-pays and patient responsibility amounts in a timely manner
Complete monthly charge entries and preparing month end documents required by certain deadlines
Efficiently collect and analyze information
Operate and manage multi-line phone system
Weekly bank deposits
Provide tours of the facility
Greet and assist people in a warm and friendly manner
Establishing and maintaining positive working relationships with co-workers
Support AHC culture by promoting “Friendly, Positive, and Focused on Excellence"
All other duties as assigned