Patient Account Coding Specialist

Neighborhood Health Clinics IncFort Wayne, IN
Onsite

About The Position

At Neighborhood Health, we’re passionate about our mission to provide a kind and caring premiere workforce. Our team-based approach to comprehensive patient care creates a challenging and rewarding work environment where you have a direct role in helping members of our community receive quality medical services they can afford. As a member of our growing team, you will feel at home in a fun and diverse community of healthcare professionals. Our goal is simple: improving access to healthcare in our community and surrounding areas. Together, we are all committed to building healthier communities by delivering comprehensive, quality health care with compassion and respect.

Requirements

  • Medical Office-demonstrates a working knowledge of medical and/or dental office coding procedures, diagnosis coding, and maintains knowledge of, and acts following, current NHC policies and procedures.
  • Problem-solving—identifies and resolves problems promptly and gathers and analyzes information skillfully.
  • Interpersonal skills—maintains confidentiality, remains open to others’ ideas, and exhibits willingness to try new things; maintains friendly and supportive relationships with coworkers.
  • Oral communication—speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills.
  • Written communication—edits work for spelling and grammar, presents numerical data effectively, and can read and interpret written information.
  • Planning/organizing—prioritizes and plans work activities and uses time efficiently.
  • Quality control—understands the importance of compliance standards and pays close attention to accuracy and detail when performing duties; demonstrates a working knowledge of how grant requirements and federal/state laws impact the day-to-day operations of NHCI’s financial department.
  • Adaptability—adapts to changes in the work environment, manages competing demands, and can deal with frequent change, delays, or unexpected events.
  • Dependability—consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance.
  • Safety and security—actively promotes and personally observes safety and security procedures and uses equipment and materials properly.
  • Computer & Math—proficient in Microsoft Word, Outlook, and Excel; proficient in basic math to make simple calculations; proficient in the use of practice management software to perform duties efficiently and accurately.
  • High School diploma or GED.
  • Must complete a professional coding certification program.
  • Two years of medical coding or dental coding required.
  • Experience with collections and medical office software is required.
  • 95% accuracy must be achieved.
  • AAPC CPC coding or AHIMA coding certification is required.

Nice To Haves

  • Specialized training in medical and/or dental coding/billing preferred.
  • One year medical coding or dental coding preferred.
  • Experience with collections and medical office software is preferred.

Responsibilities

  • Examines documents for missing information; corrects information as needed.
  • Maintains practice management system by entering accurate data, verifying and updating insurance and claims information.
  • Prepare, review, submit, investigate rejected claims, and follow up with clean claims to various companies/individuals.
  • Performs data entry of Labcorp invoices and optometry Medicaid waiver charges.
  • Participates in professional development activities. Serves on committees as requested.
  • Performs duties following NHC Standards of Conduct and Mission Statement.
  • Performs related work as required and other duties (similar physical requirements and OSHA risk level) as assigned.
  • Extracts relevant information from patient records and acts as a liaison with providers and other parties to clarify information.
  • Assigns CPT, HCPCS, ICD-10-CM, and DRG codes.
  • Performs patient chart audits and provides coding feedback and education to clinical team as needed.
  • Answers questions, advises, and trains providers and staff on medical coding.
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