Patient Account Analyst Supervisor - Cancer Services - Kelsey Seybold Clinic: Main Campus

UnitedHealth Group•Houston, TX

2d•$49,700 - $88,800•Onsite

About The Position

Under the general direction of the Business Office Manager, the Patient Account Analyst Supervisor is primarily responsible for ensuring that all infusion/injection and radiation therapy orders are authorized and financially estimated in a timely manner to avoid delay and disruption of treatment. Oversees the daily activities of PAA department and conducts random audits of staff assignments, provides feedback and training based on findings. The supervisor is also responsible for patient account inquiries/requests and payment postings for payments made at the site under departmental protocols within business services, pre- AR, and financial assistance planning. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

Bachelor’s degree or 4 additional years of equivalent supervisory/management experience
3+ years in similar field involving insurance verification, 3rd party payors, patient accounts and business office functions
1+ years of experience in billing with ICD 10 and CPT coding
Customer service experience
Good knowledge of managed care contracts
Solid working knowledge of healthcare/clinical/billing operations in a multi-specialty, multi-payor environment
Works well under pressure in a fast-paced environment
Proficient in the following Microsoft applications: Excel and Word
Basic knowledge of health insurance
Type 30 wpm
Windows 95, Computer skills
Fast and accurate data entry skills
Demonstrated effective communication skills
Demonstrated ability to learn technological aspects of billing operations. (e.g. Imaging Software, Internet applications, and HIPPA transaction sets: Pymt Posting, Claim Submission)

Nice To Haves

Master’s degree
CPC
8+ years of experience in designated supervision field with 5+ years supervision responsibilities
EPIC Experience will train onsite
Billing knowledge of Epic sw and PCS systems

Responsibilities

Ensuring that all infusion/injection and radiation therapy orders are authorized and financially estimated in a timely manner to avoid delay and disruption of treatment.
Overseeing the daily activities of PAA department.
Conducting random audits of staff assignments, providing feedback and training based on findings.
Handling patient account inquiries/requests and payment postings for payments made at the site under departmental protocols within business services, pre- AR, and financial assistance planning.