2nd Shift Patient Access Technician

TEKsystems • Norfolk, VA

5d • $20 - $20 • Onsite

About The Position

We are seeking Patient Access Technicians to support the Emergency Department. This role serves as the first point of contact for patients and plays a critical role in patient registration, insurance verification, revenue cycle support, and customer service. Candidates must be comfortable working in a fast-paced healthcare setting and interacting with patients experiencing a wide range of medical conditions, including trauma, behavioral health, and emergency situations.

Requirements

• Previous patient access, registration, front desk, or medical administrative experience
• Strong communication and interpersonal skills
• Ability to work efficiently in a high-volume environment
• Comfortable discussing insurance and payment collections with patients
• Strong attention to detail and data-entry accuracy

Responsibilities

• Register patients and collect demographic information
• Verify insurance coverage and obtain authorizations
• Collect copayments and explain patient financial obligations
• Enter accurate patient information into hospital systems
• Assist with billing inquiries and documentation
• Obtain patient signatures on required forms
• Serve as a liaison between patients, visitors, and clinical staff
• Provide exceptional customer service while maintaining accuracy and efficiency
• Support registration needs across multiple departments as operational needs require

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed