Patient Access Supervisor - Des Moines, IA

Trinity Health•Des Moines, IA

4d•$46,000 - $68,000•Onsite

About The Position

We’re looking for a Patient Access Supervisor who thrives in a fast-paced environment and is ready to make an impact every day. In this role, you’ll be on the floor, actively supporting your team, mentoring colleagues, and ensuring smooth operations that deliver an exceptional patient experience. Be part of a mission-driven organization that values innovation and teamwork. Opportunities for professional growth and leadership development. A supportive environment where your ideas and contributions make a real difference.

Requirements

High School Diploma or Equivalent
Two (2) to three (3) years experience working in a Pre-service or Patient Access operations with supervisory or lead responsibilities.
Obtain National certification in HFMA CRCR, NAHAM CHAA & / or NAHAM CHAM required within one (1) year of hire.

Nice To Haves

Strong leadership and interpersonal skills with a passion for team development.
Ability to manage multiple priorities while maintaining a positive, solutions-focused approach.
Commitment to delivering exceptional service and driving organizational success.

Responsibilities

Lead and Inspire: Serve as a hands-on leader, rounding with your team, conducting huddles, and providing real-time guidance and mentorship.
Drive Performance: Help your department meet and exceed fiscal year goals through strategic planning and execution.
Champion Process Improvement: Identify opportunities for efficiency, implement best practices, and roll out initiatives that elevate patient access.
Support Education: Assess training needs and ensure your team has the tools and knowledge to succeed.
Collaborate and Communicate: Partner with leadership and staff to foster a culture of accountability, engagement, and continuous improvement.