BUSINESS OFFICE (PATIENT ACCESS) SUPV/MEDICAL STAFF COORDINATOR

Humboldt County Memorial Hospital•Humboldt, IA

1d•Onsite

About The Position

The Patient Access Supervisor is responsible for the supervision of Patient Access Representatives and for training ALL registration within the facility on the registration process on entering personal and demographic data on all patients in an accurate and complete manner. Ensures that all shifts are covered and creates the patient access M-F schedule along with weekend shifts/holiday rotations. This position may be combined with any other office function. The Medical Staff Coordinator is responsible for assigning accurate credentials to staff in a medical position in the hospital and clinical areas. Must be knowledgeable of the procedures and policies for assigning the credentials. The coordinator is responsible for keeping records up to date, such as staff education and licenses, to make sure the staff remains qualified for their position and work closely with the revenue cycle manager, as well as the credentialing and enrollment vendor to ensure all paperwork is obtained in an orderly and timely manner.

Requirements

Ability to speak, read and write fluent English.
Good organizational and communication skills.
Subject to constant interruptions in performing assigned work.
Requires long periods of sitting.
Long periods of detail work and use of computer terminal.
Operating office equipment
Ability to see
Ability to write
Ability to count
Ability to read
Prior patient access experience preferred.
Good communication skills.
Knowledge of basic office machines.
Keyboard proficiency required – computer, with EPIC experience desired.
Detail oriented.
Proficiency in office equipment and clerical skills.

Nice To Haves

EPIC experience desired

Responsibilities

Accurately and completely collects patient personal and demographic data to begin the process of creating a medical record.
Verifies data gathered on previous patients for updating.
Prints patient’s registration documents and armbands as needed.
Participates in other functions to include educational activities, quality improvement projects.
Prioritizes, plans and organized the functions of the business office in order to use time and resources effectively and efficiently.
Works Patient WQs as see fit by the patient access lead & revenue cycle director.
Performs functions other than described above due to extenuating circumstances.
Receives patients’ payments and receipts ALL payments.
Makes self-pay follow up phone calls.
Maintain appointment/reappointment files for Medical Staff.
Send Monthly agenda and prior months minutes one week before Med Staff Meeting and work with dietary for the meal provided during the meeting.
Send appointments/reappointments to the CEO and Board of Trustees, the send letters to providers once approved.
Monthly access files check for expirations of licenses, DEA, CSA, malpractices, etc.
Process credentialing application, gather supporting documents, ensure signatures are captured and coordinate with HPSWI, along with 855.
Responsible for Medical Staff Policies and Procedures.
Annually maintain National Practitioner Data Bank registration.
TRMC yearly credentialing review.
Maintains a courteous and professional manner in dealing with patients, visitors, physicians and co-workers, as applicable.
Shows a positive attitude toward work schedules, department and hospital changes, assignments and other personnel.
Presents professional appearance in dress and grooming, complies with departmental dress requirements and wears hospital identification badge.
Conforms to hospital policy regarding use of sick time, personal days, notification of absence or tardiness.
Is cost effective in utilization of time, equipment and supplies.
Willingly cooperates with co-workers and other departments.