Patient Access Specialist

Affinity Health CenterRock Hill, SC
Hybrid

About The Position

Affinity Health Center seeks a full time Patient Access Specialist to provide excellent customer service to patients; answer shared calls on agency call center; schedule patients for appointments; verify insurance and collect copays; collaborate with coworkers across the organization to provide patient centered care.

Requirements

  • Professional experience using technology such as Email, Microsoft Office Suites, Data Management, and/or Point of Sale systems required.
  • High school diploma or equivalent required.
  • Ability to work flexible shifts, including working in the evening, working at organizational satellite sites, and the ability to multi-task in a fast-paced environment required.
  • Experience verifying insurance coverage and collecting copayments required.
  • Familiarity with insurance processes and electronic health records (EHR) required.

Nice To Haves

  • Ability to communicate fluently in English and Spanish preferred.
  • Certification as a Medical Office Assistant or Medical Assistant preferred
  • Minimum two years of medical office experience in a primary care practice.

Responsibilities

  • Provide excellent customer service to patients
  • Answer shared calls on agency call center
  • Schedule patients for appointments
  • Verify insurance and collect copays
  • Collaborate with coworkers across the organization to provide patient centered care

Benefits

  • Fully Funded Health Insurance
  • Paid-time-off
  • Group Health /Life/Dental/Vision/Disability
  • Health Reimbursement Account
  • 403B Retirement Plan with 3% match
  • 12 Paid Holidays
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