Patient Access Specialist - Part-Time Fishersville, VA
About The Position
The Patient Access Specialist is responsible for registering patients into the health information system by interviewing patients to gather and process complete demographic, insurance and other visit related information. Responsibilities include accurate identification of patients, identifying source of payment, verifying insurance eligibility and benefits, collecting upfront payment and interacting with patients and family, insurers, members of hospital departments, providers, and other team members. Patient Access Specialist is also responsible for providing excellent customer service by demonstrating behaviors that align with the organization’s core values and The Augusta Way. Position will have evening and weekend rotations.
Requirements
- High School Diploma
- Must possess written and verbal communication skills
- 1 year previous experience in customer service
- 1 year previous experience in general clerical office or administrative duties experience or applicable classwork may be substituted
- Good verbal and written communication skills
- Telephone etiquette skills
- Computer Keyboard / Typing – 35 words per minute
- Problem solving (minor)
- Detail oriented
Nice To Haves
- Minimum of 1 year experience in hospital, healthcare practice or health insurance company
- Medical Terminology: Work experience or classwork
- Prefer CHAA certification with National Association of Healthcare Access Management (NAHAM)
- CHAA (Certified Healthcare Access Associate)
Responsibilities
- Registering patients into the health information system
- Interviewing patients to gather and process complete demographic, insurance and other visit related information
- Accurate identification of patients
- Identifying source of payment
- Verifying insurance eligibility and benefits
- Collecting upfront payment
- Interacting with patients and family, insurers, members of hospital departments, providers, and other team members
- Providing excellent customer service by demonstrating behaviors that align with the organization’s core values and The Augusta Way
- Evening and weekend rotations
Benefits
- Insurance package including health, dental, and vision
- Retirement savings helping you to plan for your future
- Generous paid time off to promote work life balance
- Free onsite parking
- 24/7 armed security to ensure your safety
- Shift and weekend differentials
- Flexible scheduling
- Clinical ladder career path program
- Shared governance
- Tuition reimbursement
- Onsite child care
- Augusta Health Fitness Reimbursement Program
- Individualized orientation with dedicated preceptor
- Onsite credit union
- Employee discounts including the cafeteria, gift shop, pharmacy, and movie tickets
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
