Patient Access Specialist

Community Health System•Fresno, CA

1d•$24 - $31•Onsite

About The Position

This is the second of three job levels that provide customer service, registration, and/or admissions to an assigned point of service area. The different levels of this job family are distinguished by the skills and experience required to perform the accountabilities, the complexity of problems solved as part of the job and the assigned level of responsibility.

Requirements

High School Diploma, High School Equivalency (HSE) or Completion of a CHS Approved Individualized Education Plan (IEP) Certificate required
2 years of experience as a Patient Access Representative and/or previous work experience in a related field required
Must be able to work various hours, days, shifts, on-call, and various locations based on the 24-hour Medical Center’s business needs.

Responsibilities

Provides intermediary customer service coverage, registration, and admitting in any point of service specialist areas and is responsible for patient information and intake.
Assigned intermediary duties include, but not limited to: appointment scheduling, registrations, direct admissions, insurance verifications, authorization notifications, multi-line telephone coverage, data entry, filing protected health information (PHI), referrals/physician orders, collections, and financial estimates, while maintaining quality patient/customer relations.