Patient Access Specialist

High Desert Heart and Vascular•Meridian, ID

5d•$19 - $22•Onsite

About The Position

High Desert Heart and Vascular is seeking a friendly, dependable, and compassionate Patient Access Specialist to perform day-to-day administrative support to the clinical office. This role is crucial in providing high quality, low cost, and ease of access to Cardiovascular care in the community. The ideal candidate will be passionate about delivering exceptional patient care and have a background in medical office service delivery. This is an opportunity to join a dynamic clinic dedicated to revolutionizing cardiac care.

Requirements

High School Diploma or equivalent required
Minimum one year of experience in a receptionist position in a fast-paced environment
Computer proficient with good typing skills
Excellent customer service skills and positive attitude
Ability to multi-task
Detail oriented
Strong communication skills and pleasant phone manners
Customer service: 1 year (Required)
Medical office: 1 year (Required)

Nice To Haves

Medical office experience in a multi-provider office preferred.
Prior experience with the use of an Electronic Medical Record (EMR) preferred.
Computer skills: 1 year (Preferred)

Responsibilities

Provides support to the clinic, physicians, billing, clinical staff, and most importantly, the patient.
Provides exceptional customer service.
Responsible for greeting all patients in a courteous, professional, and timely manner.
Provides friendly and efficient telephone services, handling high-volume calls, screening inquiries for urgency, coordinating referrals with clinical staff and external providers, and ensuring seamless patient care.
Registers patients in EMR system, verifies demographics and updates accordingly.
Collects co-payments, prepares patient receipts, and posts payments accurately via EMR.
Collects external/internal mail daily basis and distributes appropriately.
Keeps reception area and waiting rooms clean and presentable.
Able to identify all accepted insurance plans and cards.
Checks insurance eligibility obtains patient insurances referrals as needed.
Performs daily chart preparation ensuring that required documentation is prepared in advance to ensure efficient patient flow.
Schedules appointments either via phone or in person.
Respects and maintains patient privacy and dignity.