Patient Access Specialist

TEKsystems • Arlington, VA

10d • $19 - $19 • Onsite

About The Position

We are seeking a Patient Service Specialist to support a busy physical therapy clinic. This role serves as the first point of contact for patients and is responsible for managing front desk operations, patient registration, scheduling appointments, answering phones, supporting providers, and maintaining accurate patient records. The ideal candidate is highly organized, customer-focused, and comfortable multitasking in a fast-paced healthcare environment.

Requirements

• Previous front desk, receptionist, or patient service experience
• Experience working in a healthcare or medical office environment preferred
• Strong customer service and communication skills
• Ability to multitask in a fast-paced setting
• Computer proficiency and accurate data entry skills
• Experience using EMR systems preferred
• Reliable attendance and ability to work independently
• Patient Service Front Desk
• Patient Registration
• Answering Phones

Nice To Haves

• Insurance Verification
• Medical Terminology
• Patient Check-In/Check-Out
• Patient Accounts
• Inbound Call Handling
• Medicaid Experience
• Prior Authorization Processing
• EMR Experience

Responsibilities

• Greet patients and manage check-in/check-out processes
• Complete patient registration and update demographic information
• Schedule and confirm follow-up appointments
• Answer inbound phone calls and assist patients with questions and requests
• Verify insurance information and patient accounts
• Document and maintain patient information within the EMR system
• Support providers and clinical staff with administrative requests
• Manage multiple priorities while delivering excellent customer service
• Ensure front desk operations run efficiently throughout the day

Benefits

• Medical, Dental, Vision
• Critical Illness, Accident, and Hospital coverage
• 401(k) Retirement Plan (Pre-tax and Roth post-tax contributions available)
• Voluntary Life & AD&D (employee + dependents)
• Short-term and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program (EAP)
• Time Off / Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed