Patient Access Specialist
TEKsystems•Bloomington, IN
•Onsite
About The Position
Confirming demographic, financial, and clinical information with patients upon their arrival for an appointment. Maintaining professionalism while greeting patients and providing great customer service at all times. Facilitating copay collection conversations with patients and ensuring all questions are answered. Managing patient flow from the point of entry to destination.
Requirements
- 2+ years of Customer Service work experience
- Ability to communicate proactively and effectively
- Ability to work in a fast-paced environment
- Ability to go above and beyond with your customer service skills
Responsibilities
- Confirming demographic, financial, and clinical information with patients upon their arrival for an appointment.
- Maintaining professionalism while greeting patients and providing great customer service at all times.
- Facilitating copay collection conversations with patients and ensuring all questions are answered.
- Managing patient flow from the point of entry to destination.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
