Patient Access Specialist- Hospital
BizTek People, Inc. | APA International Placement Consultants•Portland, OR
•Onsite
About The Position
The Patient Access Specialist (PAS) provides exceptional patient support and administrative coordination in a fast-paced oncology clinic environment. The PAS is responsible for gathering and recording patient information, confirming insurance coverage, verifying authorizations, scheduling appointments, and serving as a liaison between patients, providers, and insurance companies.
Requirements
- High School Diploma or equivalent required
- Minimum 6 months of experience in a medical office setting with high-volume direct patient contact OR 1 year of experience in a high-volume direct public contact role
- Strong customer service and communication skills
- Ability to multitask in a high-volume healthcare environment
- Strong attention to detail and data accuracy
- Comfortable handling sensitive patient information confidentially
Nice To Haves
- Experience with scheduling and patient coordination preferred
- Proficiency with EMR systems and standard office software preferred
Responsibilities
- Gather and accurately record required patient information
- Verify insurance coverage and determine patient financial responsibilities
- Confirm required authorizations and referral requirements
- Schedule physician office visits, cancer treatment appointments, and ancillary services
- Coordinate complex and high-volume patient appointments and procedures
- Serve as a resource for physicians, nursing staff, patients, referring offices, and insurance companies
- Answer approximately 20% of incoming clinic calls to schedule, transfer, or triage patients appropriately
- Explain detailed procedures and address patient questions within scope
- Coordinate appointments with medicine and surgery clinics
- Manage reschedules and waitlists as needed
- Prepare and distribute new patient packets via mail, fax, or email
- Direct patients to appropriate healthcare providers for additional care needs
- Accurately enter patient information into the electronic medical record (EMR)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
