Patient Access Specialist - Pre Arrivals
About The Position
Kaweah Health is a publicly owned, community healthcare organization that provides comprehensive health services to the greater Visalia area in central California. With more than 5,000 employees, Kaweah Health provides state-of-the-art medicine and high-quality preventive services in our acute care hospital, specialized health centers and clinics. Our eight-campus healthcare district has 613 beds and offers comprehensive health services across a broad continuum of care. It takes a special person to work for Kaweah Health. We serve a region where the needs are great, which makes the rewards even greater. Every day, we care for people facing unique challenges and in need of healing. Throughout it all, our focus is to make a difference, and we do — in the health of our patients, our loved ones, and our community. Benefits Eligible Full-Time Benefit Eligible Work Shift Day - 8 Hour or less Shift (United States of America) Department 8590 Precert/Benefits Verification Ensures high quality work of the registration process for patient care services with emphasis on service excellence to customers.
Requirements
- High school diploma
- Excellent communication, customer service and data input skills.
Nice To Haves
- College courses
- Prior patient access, registration, insurance benefit and medical terminology experience.
Responsibilities
- Maintains confidentiality and protects sensitive data at all times.
- Adheres to organizational and department specific safety standards and guidelines.
- Accurately completes pre-registration for patient presenting for services.
- Contacts patient when necessary to obtain any additional information needed to complete pre-registration prior to scheduled services.
- Contacts patient one business day prior to scheduled service to confirm appointment.
- Explains to patient any special preparations required for service being performed.
- Collects copayment or patient responsibility over the phone. If unable to collect it, informs patient of any copayments or financial responsibility due at the time of service.
- Pre-registers patients for their procedures as needed and verify their insurance coverage either online or by phone.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
