Patient Access Specialist I

Hospital for Special Surgery • New York, NY

1d • $32 - $36

About The Position

The Patient Access Specialist serves as the first point of contact for patients and their families, ensuring a positive experience while supporting the efficient delivery of care. This role is responsible for scheduling, pre-registration, and registration functions, verifying insurance and benefits, collecting payments, and maintaining accurate patient records in the Epic system. Working closely with clinical and administrative teams, the Patient Access Specialist helps manage patient flow, coordinates necessary documentation, and provides exceptional customer service. As an integral member of the healthcare team, this position requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment while meeting productivity and quality standards.

Requirements

• High school diploma or equivalent required
• At least 1 year experience in Healthcare Administrative role

Nice To Haves

• An associate degree is preferred

Responsibilities

• Scheduling, pre-registration, and registration functions
• Verifying insurance and benefits
• Collecting payments
• Maintaining accurate patient records in the Epic system
• Managing patient flow
• Coordinating necessary documentation
• Providing exceptional customer service

Benefits

• additional benefits consistent with the role

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED