Patient Access Specialist I | Patient Access | Part-Time | Days
About The Position
The Patient Access Specialist I manages and maintains accurate patient account information, verifies insurance details, and keeps records up to date. The role assists patients with billing inquiries, resolves discrepancies, processes payments, and coordinates with healthcare providers and insurance companies to support correct billing and reimbursement. It also reviews and audits accounts for errors, communicates with patients about outstanding balances, upholds confidentiality and compliance with healthcare regulations, and supports the billing department with report generation and account tracking.
Requirements
- High school diploma or equivalent.
- At least one year of experience is preferred in a healthcare setting, business office, customer service environment, or related field; an equivalent combination of education, training, and experience may be considered.
- Candidates with at least six months of current experience and demonstrated working knowledge in the department may be considered as meeting the minimum job requirements in lieu of the listed qualifications.
- Knowledge of insurance verification and billing processes.
- Experience resolving patient billing inquiries and discrepancies.
- Strong organizational and communication skills.
Nice To Haves
- Basic knowledge of patient registration, insurance eligibility verification, and financial clearance processes is preferred.
- Prior experience with billing is an asset.
Responsibilities
- Manage accurate patient account information and verify insurance.
- Assist patients with billing inquiries and resolve discrepancies.
- Process payments promptly and coordinate with providers and insurers.
- Review and audit accounts to identify errors.
- Communicate with patients regarding outstanding balances.
- Uphold confidentiality and comply with healthcare regulations.
- Support the billing department through report generation and account tracking.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
