Patient Access Specialist 2 - Treasure Valley Float
About The Position
The Patient Access Specialist 2 is responsible for responding to patient, provider, and department/service area needs with a high emphasis on customer service and accuracy. This includes, but is not limited to, registration, complex scheduling, referral coordination, benefit verification, preauthorization, order transcription and general inquiries from patients, providers and the general public. This is a float position that will rotate between various St. Luke's locations in the Treasure Valley, providing an opportunity to learn various skills and experience in different settings. Shift details include part-time and full-time positions available, operating 7 days a week with all hours, including rotating on-call shifts, and requiring availability for days, nights, and weekends.
Requirements
- High School Diploma or equivalent
- 1 year relevant experience
Responsibilities
- Registration, scheduling, and referral coordination for patients
- Discussions on financial options and/or explanations of insurance coverage, including authorizations, verifications, and estimates
- Use a variety of technologies, tools and resources to support departmental workflows
- Serves as a role model, mentor, trainer and/or resource to coworkers
- Other duties as assigned
Benefits
- Competitive salary
- Retirement plans
- Medical insurance
- Dental insurance
- Vision insurance
- On-site massages
- On-site counseling via Employee Assistance Program
- Access to Personify Health Wellness tool
- Formal training and career development offerings
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
