Patient Access Specialist 2-Payette Lakes Family Medicine

St. Luke's Health System•McCall, ID
•Onsite

About The Position

The Patient Access Specialist 2 is responsible for responding to patient, provider, and department/service area needs with a high emphasis on customer service and accuracy. This includes, but is not limited to, registration, complex scheduling, referral coordination, benefit verification, preauthorization, order transcription and general inquiries from patients, providers and the general public.

Requirements

  • High School Diploma or equivalent.
  • 1 year relevant experience.

Responsibilities

  • Registration, scheduling, and referral coordination for patients
  • Discussions on financial options and/or explanations of insurance coverage, including authorizations, verifications, and estimates
  • Use a variety of technologies, tools and resources to support departmental workflows
  • Serves as a role model, mentor, trainer and/or resource to coworkers
  • Other duties as assigned

Benefits

  • Competitive salary
  • Retirement plans
  • Medical
  • Dental
  • Vision
  • On-site massages
  • On-site counseling via our Employee Assistance Program
  • Access to the Personify Health Wellness tool
  • Formal training and career development offerings
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