Patient Access Service Associate - Radiology

Adams Health•Decatur, IN
•Onsite

About The Position

The Patient Access Service Associate performs front desk and administrative duties for the Radiology and Laboratory departments, including patient scheduling, registration, verifying orders and patient information, and providing procedure instructions. This position assists technologists, radiologists, phlebotomists, and physicians while supporting daily departmental operations. Responsibilities also include managing laboratory paperwork, checking in patients and specimens, processing payments for Direct Access Testing, and ensuring patient information is accurate and prepared for scheduled services.

Requirements

  • Strong communication skills
  • Strong customer service skills
  • Strong computer skills
  • Strong organizational skills
  • Ability to handle emergencies professionally
  • Ability to maintain patient confidentiality
  • High School Diploma or GED

Nice To Haves

  • Prior Registration Experience
  • Insurance Knowledge

Responsibilities

  • Performs front desk and administrative duties for the Radiology and Laboratory departments.
  • Handles patient scheduling, registration, and verification of orders and patient information.
  • Provides procedure instructions to patients.
  • Assists technologists, radiologists, phlebotomists, and physicians.
  • Supports daily departmental operations.
  • Manages laboratory paperwork.
  • Checks in patients and specimens.
  • Processes payments for Direct Access Testing.
  • Ensures patient information is accurate and prepared for scheduled services.
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