Patient Access Representative- Schneck Clinic Cardiac

Community Health Network • Indianapolis, IN

2d

About The Position

The Patient Access Representative will serve as the first point of contact when visitors enter our facilities and is responsible for all aspects of customer service. This position will be responsible for checking in and out, appointment scheduling, registration, verifying demographics, insurance verification, telephone coverage, data entry, authorizations, pre-registration, new patient referrals, point of service collections and other duties as assigned. The Patient Access Representative is an ambassador to fulfilling our network vision to simply deliver an exceptional experience – with every life we touch.

Requirements

• High School Diploma or GED required
• Ability to work well under pressure in a fast-paced environment
• Excellent verbal and written communication skills
• Ability to multi-task, have attention to detail, strong organization skills, and a team player
• Excellent critical thinking skills
• Proficient in data entry with multiple software applications
• Knowledge of Microsoft Office suite of products

Nice To Haves

• Two years of experience in customer service or healthcare office setting preferred

Responsibilities

• Checking in and out
• Appointment scheduling
• Registration
• Verifying demographics
• Insurance verification
• Telephone coverage
• Data entry
• Authorizations
• Pre-registration
• New patient referrals
• Point of service collections
• Other duties as assigned

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED