Patient Access Representative

Central Ohio Urology Group • Gahanna, OH

1d • Hybrid

About The Position

At Central Ohio Urology Group, our Patient Access Representatives are the driving force behind every patient’s first impression and final interaction. Our PARs enjoy the variety of working across multiple satellite offices within the 270 loop – No two days are exactly the same. For those who thrive on change, excel in fast-paced settings, and love solving problems on the fly, this is the opportunity you’ve been waiting for.

Requirements

• 1+ year of face-to-face customer service experience in a fast-paced, high-volume healthcare setting.
• Exceptional communication skills - you’re clear, courteous, responsive, and always one step ahead in keeping patients and providers informed.
• Reliable transportation - you’ll need it to travel to your scheduled satellite locations.
• Punctuality and dependability - your team and patients can count on you, every time.
• A resourceful, proactive mindset - you’re a self-starter who takes initiative and solves problems before they arise.

Responsibilities

• Meeting and greeting patients promptly, professionally, and with genuine care.
• Managing the reception and departure process with efficiency and attention to detail.
• Reviewing patient charts for accuracy, ensuring providers have everything they need to deliver excellent care.
• Performing administrative tasks including scanning, sorting, and maintaining electronic medical records (EMR).

Benefits

• Health Benefits within 30 days of hire - Medical, dental, vision & more!
• Work-Life Balance – NO nights, weekends, holidays, or call – and yes, holidays are paid.
• Paid Time Off (PTO) – begins accruing on your first day
• Competitive pay, real perks, and rewards that go beyond the paycheck - including mileage reimbursement for eligible midday travel.
• Immersive onboarding & training – Comprehensive training blending hands-on learning, guided materials, and team support to equip you with the tools, knowledge, and confidence to thrive.
• HSA / FSA
• 401(k) matching
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed