Patient Access Representative-1

Essentia HealthBrainerd, MN
Hybrid

About The Position

The Patient Access Representative is responsible for greeting patients, verifying insurance information, registering patients, and collecting co-pays. This role ensures accurate patient registration and financial clearance for services.

Requirements

  • High school diploma or GED.
  • Previous experience in a healthcare setting is preferred.
  • Proficiency in computer systems and EMR/EHR systems.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Strong attention to detail and accuracy.
  • Knowledge of medical terminology is a plus.

Nice To Haves

  • Experience with insurance verification and registration.
  • Bilingual abilities.

Responsibilities

  • Greet patients and visitors in a professional and courteous manner.
  • Verify patient insurance information and eligibility.
  • Register patients for appointments and services.
  • Collect co-pays and other patient financial responsibilities.
  • Ensure accurate and complete patient demographic and insurance data entry.
  • Provide information to patients regarding services and policies.
  • Maintain a clean and organized work environment.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Supplemental insurance options
  • 401(k) plan with employer contributions
  • Training
  • Tuition reimbursement
  • Educational programs
  • Flexible scheduling
  • Generous time off
  • Wellness resources
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