Patient Access Representative

Avera • Rock Valley, IA

48d • Onsite

About The Position

The Patient Access Representative is responsible for daily operations of the facility registration and scheduling areas. This includes patient account check-in, check-out, insurance verification, TOS (time of service) collections, and reception. The Patient Access Representative is also responsible for excellent customer service to internal and external customers.

Requirements

• High school diploma or general education degree (GED)
• One to three months related experience and/or training
• Equivalent combination of education and experience
• Annual influenza vaccinations are mandatory for all employees by December 1, unless a medical waiver is signed and approved.
• Completion of the Child Abuse & Dependent Adult Abuse course for Iowa Mandatory Reporters within 30 days of employment and every 3 years thereafter.

Responsibilities

• Daily operations of the facility registration and scheduling areas
• Patient account check-in
• Patient account check-out
• Insurance verification
• TOS (time of service) collections
• Reception
• Providing excellent customer service to internal and external customers

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED