Patient Access Representative - OB/GYN

Kingman Regional Medical Center•Kingman, AZ

2d•Onsite

About The Position

Join our team in the OB/GYN medical office as a Patient Access Representative. This integral administrative role plays a crucial part in maintaining the utmost organization and efficiency within our medical office. Located in northwest Arizona, Kingman has a mild climate with stunning Arizona sunsets! In the shadows of beautiful mountain ranges and nearby lakes, Kingman is an outdoor enthusiasts' paradise with abundant sunshine and is a great community to live, work, thrive, and play! As a valued member of our team, you will be responsible for providing essential clerical support and ensuring a seamless patient registration process. This entails verifying benefits, facilitating patient discharges, collecting copays or payments, maintaining accurate account balances, and performing general data entry tasks.

Requirements

High school diploma or equivalent
BLS from American Heart Association or American Red Cross
Minimum of one (1) year experience working in a customer service position and/or office setting
Able to reach above and below shoulder level, lift, bend, kneel, squat, stand, walk, and sit for the full scheduled shift; able to use business office equipment/computer.
Expected duties have, but not routine, exposure to bloodborne pathogens.

Responsibilities

Provides excellent customer service completing the registration process for patients.
Confirms patient demographic information, verification of benefits, scheduling and coordinating post discharge care for patients, collection of copays or payments, balancing of accounts, and general data entry.
Preregister, register, schedule, reschedule, and discharge patients according to the defined guidelines.

Benefits

Medical, Dental, Vision
Employer Paid HSA for HDHP participants
Robust Wellness and Employee Assistance Program
Employer Paid Group Life, Short & Long-Term Disability
Generous Paid Leave Accruals and PTO Cash Out Opportunities
403b Retirement Plan with Employer Contributions
Employee Recognition Programs
Employee Discounts
Employee Referral Bonus Program
Employee Identity Theft Protection
On-site daycare exclusive to our employees’ children of all ages
Employer Paid Employee Wellness Center Membership with fitness classes, personal training, indoor pool, racquetball, and basketball courts
Tuition Reimbursement/Scholarships for full-time employees
Public Service Loan Forgiveness program eligibility for qualified student loans