Patient Access Representative - Rockford, Days
Trinity Health•Rockford, MI
•Onsite
About The Position
Provide patient focused customer service. Perform outpatient & / or inpatient registration & insurance verification functions; Collect patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals. Provide general information to hospital users, patients, families & physician offices.
Requirements
- 1 year customer service experience, required
- HS Diploma or equivalent required
- Data entry skills (50 to 60 keystrokes per minute)
- Basic computer skills
- HFMA CRCR or NAHAM CHAA required within one (1) year of hire.
- Excellent communication skills (verbal and written).
- Interpersonal skills to work with internal and external customers.
- Accuracy and attentiveness to detail and time management skills.
Nice To Haves
- Medical terminology
- Knowledge of diagnostic & procedural coding
- Insurance verification with the ability to explain benefits, secure necessary authorizations
Responsibilities
- Provide patient focused customer service.
- Perform outpatient & / or inpatient registration & insurance verification functions.
- Collect patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals.
- Provide general information to hospital users, patients, families & physician offices.
Benefits
- medical
- dental
- vision
- 403B retirement
- pet insurance
- Generous PTO
- paid holidays
- Colleague Referral Program
- Tuition reimbursement
- student loan forgiveness options
- Career growth opportunities
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
