About The Position

Provides patient focused customer service. Performs outpatient & / or inpatient registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals. Provides general information to hospital users, patients, families & physician offices.

Requirements

  • Minimum one (1) year customer service experience.

Nice To Haves

  • Patient Access experience preferred.

Responsibilities

  • Provides patient focused customer service.
  • Performs outpatient & / or inpatient registration & insurance verification functions.
  • Collects patient financial liability payments.
  • Ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals.
  • Provides general information to hospital users, patients, families & physician offices.
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