Patient Access Representative, Per Diem, Patient Accounts

Day Kimball Healthcare • Putnam, CT

12d • Onsite

About The Position

Under the direction of the Patient Access Manager, the Patient Access Representative is responsible for obtaining and verifying patient demographic information, insurance, and other information for various hospital records. Informs patient of hospital and regulatory policies in regard to patient care and collection practices. You will also discover a culture of teamwork, professionalism, and mutual respect, and—most importantly—a fulfilling career.

Requirements

• High school graduate or equivalent preferred.
• 2 years Customer Service experience preferred.
• Knowledge of Healthcare Insurance preferred
• Knowledge of medical terminology preferred.
• Excellent customer service skills required.
• Computer literacy required.

Responsibilities

• Responsible for front-end revenue cycle management by registration of patients for Emergency, Scheduled Outpatient and Inpatient procedures.
• Requires extensive knowledge of all insurances and demographic information which drives the revenue cycle.
• Greets patients, relatives or patient representatives as the communication liaison for patient services and access.
• Responsible for current and new regulatory requirements for state, federal, and commercial payors.
• Responsible for ABN and co-payment collection practices.

Benefits

• Accrued Sick Time
• Paid Leave
• Pay-for-Performance Opportunities
• Shift Differentials for eligible evening, night, and weekend shifts (where applicable)
• Career Growth, Leadership Development, and Mentorship
• 401(k) Retirement Plan with eligible employer contributions
• Pet Insurance
• Employee Wellness Programs, Recognition Events, Food Truck Fridays, and Weekly Pay

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED