Patient Access Representative - Women's Health
About The Position
Saint Luke's Health System is a faith-based, not-for-profit, aligned health system committed to the highest levels of excellence in providing health care and health-related services in a caring environment. We are dedicated to enhancing the physical, mental, and spiritual health of the diverse communities we serve. We are hiring a Medical Office Specialist in our Women's Health Clinic at Barry Road. This position performs a variety of functions in the medical office involving general duties including but not limited to answering the telephone communicating messages through email or Epic greeting registering and scheduling patient appointments collecting patient copayments making appointment reminder calls verifying insurance and other patient data is accurate scanning and or uploading patient information to patients electronic chart. Able to provide backup for other positions and functions in the medical office including medical records scheduling insurance verification patient referrals etc. and the ability to float between multiple locations as assigned. Will work to ensure patient confidentiality in all instances while maintaining a pleasant and professional appearance and conduct. Strong customer service, computer and multi-tasking skills are preferred
Requirements
- Less than 1 year of applicable experience
- Strong customer service skills
- Strong computer skills
- Strong multi-tasking skills
Responsibilities
- Answering the telephone
- Communicating messages through email or Epic
- Greeting patients
- Registering and scheduling patient appointments
- Collecting patient copayments
- Making appointment reminder calls
- Verifying insurance and other patient data is accurate
- Scanning and or uploading patient information to patients electronic chart
- Providing backup for other positions and functions in the medical office including medical records, scheduling, insurance verification, patient referrals
- Floating between multiple locations as assigned
- Ensuring patient confidentiality
- Maintaining a pleasant and professional appearance and conduct
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
