Patient Access Representative PRN

UMC Health System
Onsite

About The Position

Patient Access Representative is responsible for completing the registration process for admissions and ensuring inpatient and outpatient procedures are eligible and documented accurately. This role involves collecting pertinent information to register patients for exams or tests, scheduling exams, coordinating multiple modality schedules, verifying insurance eligibility and benefits, and collecting payments. The representative will also establish payment arrangements and discuss payment options. This position may also include other assigned duties related to Environmental Services.

Requirements

  • High School Diploma or GED
  • +1 year as a patient access representative, customer service rep, or similar administrative role
  • Excellent customer service skills; Must speak, read, and write English fluently
  • Ability to multi-task, handle problems, interruptions, and other stressful situations in a professional manner.
  • Demonstrate planning, organizational and ability to follow-through until a process is complete.
  • Basic medical terminology is a plus

Responsibilities

  • Collects all pertinent information to register patients for exams or test
  • Schedule exams/ Coordinate multiple modalities schedules
  • Verify insurance eligibility and benefits
  • Collect payments, establish payment arrangements, discuss payment options
  • All other assigned duties related to Environmental Services

Benefits

  • Resilience program
  • Emotional
  • Physical
  • Spiritual
  • Financial
  • Career
  • Community
  • On-Site Professional Counselors (EAP)
  • Discounted Pharmacy Cost
  • Cash Retention Bonus
  • Retirement Benefits w/Employer Match
  • PTO & Extended Illness
  • Medical, Dental, & Vision Insurance
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