Patient Access Representative, Clinic Support and Patient Access, University Health Services
About The Position
Our mission at Healthyhorns is to enhance the health and well-being of students’ bodies, minds and lives in support of their academic and personal goals. Healthyhorns is the umbrella brand encompassing University Health Services, Counseling and Mental Health Center and Longhorn Wellness Center. Together, the departments work to enhance the health and well-being of students’ bodies, minds and lives in support of their academic and personal goals. University Health Services (UHS) is an accredited on-campus medical facility dedicated to addressing the varied healthcare needs of UT Austin students. UHS provides comprehensive services, including general medical care, public health education and specialty clinics.
Requirements
- High school diploma or GED.
- Three years of experience with clerical functions working in the front office of a healthcare/medical facility.
- Experience collecting/verifying health insurance information.
- Excellent interpersonal and communication skills and a professional demeanor.
- Excellent communication skills.
- Outstanding organizational skills.
- Attention to detail.
- Demonstrated ability to learn tasks quickly with minimal training and supervision.
- Flexibility with shifting priorities.
- Ability to maintain confidentiality of protected health information.
- Regular and punctual attendance.
- Exhibits customer service-oriented behavior and excellent public relation skills in all aspects of work.
- Relevant education and experience may be substituted as appropriate.
Nice To Haves
- More than the required years of experience with clerical functions.
- Certificate of completion of Medical Assistant program.
- Experience working in the front office of a healthcare/medical clinic.
- Experience using Electronic Health Records, Microsoft Word, Excel software Windows environment.
- Experience working in a student health center.
Responsibilities
- Initiates check-in and check-out procedures in clinic.
- Schedules for new and follow-up appointments.
- Manages various miscellaneous front office responsibilities.
- Participates in other activities and as assigned by Assistant Director or Assistant Manager.
- Demonstrates in regular and punctual attendance pattern.
- Exhibits behaviors consistent with organizational values by demonstrating respect and professionalism, adhering to customer service standards and policies, maintaining patient confidentiality, and actively engaging in quality improvement efforts.
Benefits
- 100% employer-paid basic medical coverage
- Retirement contributions
- Paid vacation and sick time
- Paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
