Senior Patient Access Representative | Employee Health Services

Logan Health Medical Center•Kalispell, MT

42d•Onsite

About The Position

Logan Health is looking for a highly motivated and compassionate Patient Access Representative to join our dynamic team at Occupational Medicine/Employee Health. In this key role, you will not only provide excellent customer service but also collaborate closely with our Human Resources team to coordinate and facilitate pre-employment screenings for new hires, ensuring a smooth and successful onboarding experience.

Requirements

A passion for helping others: You're genuinely caring and enjoy interacting with people from all walks of life.
Strong communication and interpersonal skills: You're a confident communicator with excellent verbal and written skills.
A keen eye for detail: You're accurate, organized, and able to multitask effectively in a fast-paced environment.
Previous experience in healthcare: Experience in medical office settings, patient registration, insurance verification, or a related field is preferred.
A positive and can-do attitude: You're a team player who thrives in a collaborative environment and enjoys finding solutions to challenges.

Responsibilities

Coordinate with Human Resources to schedule and conduct pre-employment screenings for new hires.
Gather and verify pre-employment information from candidates.
Coordinate with Human Resources and external providers to schedule pre-employment drug tests and physical examinations for new hires.
Complete patient registration duties: Collect and validate accurate patient demographic and insurance information.
Verify authorizations and referrals as required and data enter necessary information into registration system.
Provide exceptional customer service: Greet our patients warmly, gather essential information, and guide them through the registration process.
Navigate the complexities of healthcare insurance: Verify eligibility, determine patient responsibility, and explain financial obligations clearly.
Contribute to a seamless patient experience: Work collaboratively with our clinical teams to ensure efficient and timely patient flow.