Patient Access Representative
Texas Scottish Rite for Children•Frisco, TX
•Onsite
About The Position
Our patients are our number one priority! We're committed to giving children back their childhood! This role is located at the Frisco - Ambulatory Surgical Center and operates Monday - Friday from 8:00 am - 4:30 pm, with the potential for 40 hours per week based on clinic needs.
Requirements
- High School education or equivalent
Nice To Haves
- Preferred experience in medical appointment scheduling
- Preferred 2 years working in a medical office setting
- Preferred experience in insurance procedures
Responsibilities
- Manages a high volume of incoming and outgoing telephone calls
- Responsible for completing assigned workqueues
- Accurately schedule and re-schedule patient appointments in a timely manner
- Effectively communicate and coordinate patient appointments with downstream departments
- Contacts families to verify their information, insurance coverage, explain benefit eligibility, and refer families to financial counselors to enroll in financial assistance
- Accurately pre-register specific data elements prior to the patients scheduled date of service
- Perform all aspects of insurance verifications
- Add insurance coverage and update the billing system to reflect the insurance status of the patient
- Obtain authorizations and pre-certifications as required for all procedures; work with clinical staff to obtain additional clinical information for benefit review
- Responsible for all correspondence from Insurance companies to be sent to HIM for scanning.
- Provide clerical and administrative support as required
- Create reports for tracking and trending purposes
- Alter provider schedule template in electronic medical record (EMR)
- Assist with departmental coverage as requested
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
