PT Patient Access Representative (Weekends)

TEKsystems • Santa Rosa, CA

8d • $25 - $25 • Onsite

About The Position

We are seeking a friendly, detail-oriented Patient Access Representative to join a respected healthcare organization in Santa Rosa. This is a great opportunity to gain experience within a reputable health system while making a positive impact on patients and their families. As the first point of contact for patients and visitors, you'll play an important role in creating a welcoming and positive experience.

Requirements

• Strong customer service experience
• Excellent attention to detail
• Critical thinking and problem-solving skills
• Empathy and compassion when working with patients
• Strong verbal and written communication skills
• Ability to multitask in a fast-paced environment
• Team-oriented mindset with the ability to work independently

Responsibilities

• Greeting, checking in, and registering patients
• Collecting and entering patient demographic information accurately
• Verifying patient and visitor identities using photo identification
• Reviewing and verifying insurance information
• Explaining and obtaining required consent forms and admissions paperwork
• Discussing payment options and identifying patients who may need financial assistance
• Answering incoming phone calls and assisting with inquiries
• Maintaining accurate records and ensuring data integrity
• Collaborating with team members to provide exceptional patient service

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed