Patient Access Representative

Tenet Healthcare CorporationPalm Springs, CA
Onsite

About The Position

The Patient Service Representative II greets patients and visitors in person or on the telephone; obtains demographic, financial and medical information for registration and identification, coordinates and assists in the completion of all activities relating to patients' finances, to facilitate the collection and distribution of information and to expedite a smooth and timely billing and collection process while adhering to department policies and procedures. Access to demographic information and limited patient health information related to job function. The Patient Service Representative obtains, monitors and expedites the necessary authorizations and approvals for hospital outpatient services and/or elective surgeries per the designated insurance carriers. Acts as a resource and liaison for employees within the department, as well as other inter-related hospital staff and all "guests" that need assistance or information.

Requirements

  • Access to demographic information and limited patient health information related to job function.

Responsibilities

  • Greets patients and visitors in person or on the telephone.
  • Obtains demographic, financial and medical information for registration and identification.
  • Coordinates and assists in the completion of all activities relating to patients' finances.
  • Facilitates the collection and distribution of information.
  • Expedites a smooth and timely billing and collection process while adhering to department policies and procedures.
  • Obtains, monitors and expedites necessary authorizations and approvals for hospital outpatient services and/or elective surgeries per the designated insurance carriers.
  • Acts as a resource and liaison for employees within the department, as well as other inter-related hospital staff and all "guests" that need assistance or information.

Benefits

  • Medical, dental, vision, and life insurance
  • 401(k) retirement savings plan with employer match
  • Generous paid time off
  • Career development and continuing education opportunities
  • Health savings accounts, healthcare & dependent flexible spending accounts
  • Employee Assistance program, Employee discount program
  • Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service