Patient Access Representative - Emergency Room, PRN
About The Position
The ER Patient Access Representative is a key member of the Emergency Department, working under the direction of the Director of Patient Access. This position is responsible for efficient and orderly registration for Inpatient/Outpatient registrations for the facility, including obtaining proper patient identification, demographics, and financial information. Amberwell Health is a healthcare system dedicated to improving the health and wellness of the communities it serves, providing compassionate healthcare with clinical excellence. Amberwell locations offer a full spectrum of patient care services, including inpatient, surgical, orthopedic, maternal, health at home, and emergency care, as well as primary and specialty care services. The organization supports its service lines with various support services like radiology, laboratory, and rehabilitation therapy. Amberwell fosters a professional environment that values consistency, collaboration, and patient-first decision making, with a culture focused on excellence and providing exceptional patient experiences. Servant leadership is modeled and mentored, and employees are regularly appreciated through various events and activities.
Requirements
- Experience in customer service
- Highschool Graduate
Nice To Haves
- Health care experience preferred
Responsibilities
- Efficient and orderly registration for Inpatient/Outpatient registrations for the facility
- Obtains proper patient identification, demographics, and financial information to adequately register the patient
- Able to work as a member of a team and also independently
- Understand and follow safe work practices
- Ensure that all Amberwell procedures are followed in accordance with established policies
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
