Patient Access Representative - Full Time 6:30am

Guidehouse•Ventura, CA

3d•$38,000 - $63,000•Onsite

About The Position

The Part Time Patient Access Representative will provide efficient, timely, courteous registration services to ensure a high level of customer service. Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre- admitting, admitting and/or registering, routing or escorting patients, family or visitors. The primary responsibility is to assist patients and their families in accessing services acting as an advocate and navigator until the patient is handed off to clinical staff. This is a Full Time opening, 32 hours plus per week.

Requirements

High School Diploma or equivalent (GED)
0-2 prior relevant experience in a medical/clinical/dental/hospital setting OR customer service setting.

Nice To Haves

One (1) year Patient Access experience
Data Entry experience
Familiar with health plans/insurance
Bilingual in English and Spanish

Responsibilities

Provide efficient, timely, courteous registration services.
Ensure a high level of customer service.
Create a positive impression for each patient, family member, visitor or staff.
Perform tasks of pre-admitting, admitting and/or registering.
Route or escort patients, family or visitors.
Assist patients and their families in accessing services acting as an advocate and navigator until the patient is handed off to clinical staff.

Benefits

Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Parental Leave
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program