Patient Access Representative - Urology Of Indiana

U.S. Urology Partners•Greenwood, IN

5d•Hybrid

About The Position

The Patient Access Representative will be responsible for checking patients in and out and providing exemplary customer service. The position will support U.S Urology Partners by providing clerical support to all areas of the office.

Requirements

High School Diploma
Interact professionally and positively with all patients, colleagues, managers, and the executive team
Exhibit a high degree of maturity, integrity, loyalty, creativity, and strict confidentiality with HIPPA compliance in all daily tasks.
One year of experience working in a medical practice or in a health insurance organization
Excellent verbal and written communication skills
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Thorough knowledge of computer information systems.

Responsibilities

Exceed daily expectations and goals, with minimal error, while maintaining contact with the manager regarding the status of assignments and deadlines.
Display leadership initiative by offering to help others or asking to take on additional responsibilities when able
Responsible for check-in/check out
Travel to satellite locations as needed
Verify insurance for upcoming procedures
Processes and maintains third-party referral information and coordinates referral procedures with clinical units and billing