Patient Access Representative - OBGYN - per diem

University of Vermont Health NetworkMalone, NY
Onsite

About The Position

Under the direction of the Practice Supervisor, the Patient Access Team Representative (PATR) will interview and collect patient demographic, and record it into the practice's EMR information system. The PATR is also responsible for distributing required patient information in a confidential manner, scheduling the appropriate tests, follow up appointments, monitoring provider schedules, answering telephones and documentation in the EMR, ordering inventory and communicating with ancillary and clinical departments when necessary. The PATR will manage all referrals to specialty practices and obtain prior authorizations from insurance companies. PATR will work with insurance companies to maintain a working knowledge of changing insurance requirements; and update patient insurance info as verified.

Requirements

  • Ability to interview and collect patient demographic information.
  • Proficiency in recording patient demographic information into an EMR system.
  • Ability to distribute patient information confidentially.
  • Skill in scheduling tests and appointments.
  • Ability to monitor provider schedules.
  • Competence in answering telephones.
  • Proficiency in EMR documentation.
  • Ability to order inventory.
  • Skill in communicating with ancillary and clinical departments.
  • Ability to manage referrals to specialty practices.
  • Proficiency in obtaining prior authorizations from insurance companies.
  • Ability to maintain knowledge of insurance requirements.
  • Skill in updating patient insurance information.

Responsibilities

  • Interview and collect patient demographic information.
  • Record patient demographic information into the practice's EMR system.
  • Distribute required patient information in a confidential manner.
  • Schedule appropriate tests and follow-up appointments.
  • Monitor provider schedules.
  • Answer telephones.
  • Document information in the EMR.
  • Order inventory.
  • Communicate with ancillary and clinical departments.
  • Manage all referrals to specialty practices.
  • Obtain prior authorizations from insurance companies.
  • Maintain a working knowledge of changing insurance requirements.
  • Update patient insurance information as verified.
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